Answers

Frequently Asked Questions

Each week our team researches answers and posts them, so every veteran has a clearer path of communication with their counselor, representative or physician.

Why do I continue to receive medical bills from the Ambulance Service Billing Department once the bill has been submitted to the VA?

When you are transported to the emergency room by an ambulance and you receive a bill, make sure the Ambulance Billing Department gathers the records from the hospital you were transported to, so the VA knows the hospital and the date you were transported for service.

Is there a number to call for information dealing with veterans benefits?

Yes — 887-881-7618.

What is the 72-hour notification number you call once you have gone to the emergency room?

844-724-7842.

How may I know if I qualify for the Veterans Aid and Attendance benefit?

If you are a veteran, both you and your spouse may qualify under the Veterans Aid and Attendance program provided through the U.S. Department of Veterans Affairs. The benefit was created by the VA almost 60 years ago and, historically, is not readily known or understood by veterans and their families.

Is there a source that connects veterans and their dependents to financial aid information and resources for college?

Yes — the following links cover financial aid for veterans and dependents, and transferring GI benefits.

How can you help aging vets?

These resources cover planning, housing rights, health care, assistive technology and behavioral health for aging veterans.

Is there a site veterans can access to update military information and register for VA benefits?

Yes — eBenefits.

Are there websites veterans can use to research educational programs for themselves and their family members?

Yes. Paying for Graduate School: Military Veterans is especially useful — it details over 70 scholarships for vets and their families, an application checklist and an explanation of GI Bill coverage.

Still have a question?

Email your questions to info@visionofveterans.org. VOV wants every veteran to have the knowledge needed for successful medical appointments and interviews.